Returns & Warranty Policy

At PITAKA, we stand by the quality of our high-tech materials and offer a hassle-free 30-day return policy for items in their original condition. Whether it is a fit issue or a change of heart, we are committed to ensuring you are satisfied with your purchase.

Return Process

  • 1.
    Initiate Your Request

    Visit our Support Center and enter your order number and email address to start the return process.

  • 2.
    Prepare the Package

    Place the item securely in its original packaging, including all carbon fiber accessories and documentation provided.

  • 3.
    Ship It Back

    Affix the provided shipping label to your package and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our team inspects the returned hardware, your refund will be processed to your original payment method within 5-7 business days.