Returns & Warranty Policy
At PITAKA, we stand by the quality of our high-tech materials and offer a hassle-free 30-day return policy for items in their original condition. Whether it is a fit issue or a change of heart, we are committed to ensuring you are satisfied with your purchase.
Return Process
- 1.Initiate Your Request
Visit our Support Center and enter your order number and email address to start the return process.
- 2.Prepare the Package
Place the item securely in its original packaging, including all carbon fiber accessories and documentation provided.
- 3.Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned hardware, your refund will be processed to your original payment method within 5-7 business days.